Managing Messes

Managers are not confronted with problems which are independent of each other, but with dynamic situations that consists of complex systems of changing problems that interact with each other. I call such situations messes … Managers do not solve problems, they...

Systematic Thought

If a factory is torn down but the rationality which produced it is left standing, then that rationality will simply produce another factory. If a revolution destroys a government, but the systematic patterns of thought that produced that government are left intact,...